|
|
|
District-Owned Student Device Support (K-12)
For students in all grades, if you have a District-owned device and you need to report damage, ask for technical support, or generally have questions about that device, please use the form below:
MTLSD Student Device Help Request
We will do our best to make your request our top priority. Additionally, we will correspond with you using the email address that you provide in this form. A copy of your original request will also be emailed to you using this address.
|
|
|
2024-2025 Enrollment
closed on October 1, 2024 |
|
MTLSD Equipment Protection Plan (EPP)
For all District-issued student devices, families have the option of purchasing an Equipment Protection Plan (EPP). The EPP is OPTIONAL and is NOT required. The EPP will cover a single 1:1 District-owned device for the 2024-2025 school year - starting on July 1, 2024, and concluding on June 30, 2025.
A new or renewal EPP must be obtained yearly for each District-owned device.
Students and families are responsible for any and all damage to their district-owned device unless determined otherwise by the Mt. Lebanon School District. If it is determined through an investigation that the student's device was damaged by another student, all students involved will be financially responsible for the damage incurred.
Items covered under the Mt. Lebanon EPP
- All physical components of the District-owned device due to accidental damage
- Theft of a device (must have a police report)
Items NOT covered under the Mt. Lebanon EPP
- Intentional damage, abuse, vandalism, or improper use/care, which results in structural damage including, but not limited to: bending, missing parts/components, dents, scratches, cracks, modifications, or disassembly of the device, etc.
- Loss of charger, charging/power cable, case, and/or stylus
- Loss of iPad or Chromebook
**The Mt. Lebanon School District will determine if damages were accidental or the result of intentional damage, abuse, or improper use/care.
Cost:
The fee for enrollment in the EPP for a school year or part of a school year is $50 per device, payable upon enrollment.
What if I choose to NOT purchase the Equipment Protection Plan?
If you elect to NOT enroll in the Mt. Lebanon School District Equipment Protection Plan, the full repair/replacement costs of the District-owned 1:1 device are the responsibility of the student/family. See below for an estimated list of repair/replacement costs.
For ALL District-owned devices, repairs must be completed by the District. Students/Families must complete the online form found at www.mtlsd.org/RemoteSupport to request a repair. Students/Families are not authorized to repair or have third parties repair any district-owned student device.
What if I am economically disadvantaged?
Please contact Kristin Hagins (412-344-2097 | khagins@mtlsd.net) to apply for enrollment in the EPP with the $50 fee waived. The District will determine if the EPP fee will be waived based upon the circumstances.
How do I opt-in to the Equipment Protection Plan?
Enrollment in the EPP closed on October 1, 2024. If your elementary student enrolled in the District after the start of the school year, enrollment must be completed by 2 weeks after your student's start date. If your secondary student begins borrowing a device from the District during the course of the school year, enrollment in the EPP must be completed within 2 weeks of the date of the request. Use THIS FORM to enroll in the EPP manually after October 1, 2024 if either of these situations apply to your family.
Damage to a District-owned device prior to the purchase of the EPP will be ineligible for coverage and the total repair cost will be the responsibility of the student/family.
Estimated Repair/Replacement Costs
The table below is an estimate of the replacement costs you may be charged for accidental damage without EPP enrollment as well as costs for intentional damage or loss even if EPP is purchased:
Chromebooks
|
Part |
*EPP Cost |
*Non-EPP Cost |
Webcam |
$0 |
$20 |
Power Port |
$0 |
$75 |
Keyboard |
$0 |
$100 |
LCD Screen |
$0 |
$150 |
Full Replacement |
$0 |
$400 |
Power/Charge Cable |
$15 |
$15 |
iPads
|
Part |
*EPP Cost |
*Non-EPP Cost |
Camera (front) |
$0 |
$50 |
Camera (back) |
$0 |
$75 |
Headphone Jack |
$0 |
$60 |
Home Button |
$0 |
$70 |
Glass Surface |
$0 |
$130 |
Glass+LCD Screen |
$0 |
$240 |
Full Replacement |
$0 |
$400 |
Headphone Adapter |
$10 |
$10 |
Power/Charge Cable |
$15 |
$15 |
*Damage found to be based on neglect or other non-accidental reasons is not eligible for EPP cost protection. Loss due to theft must be accompanied by a police report to be eligible for EPP cost protection. Lost cables are not covered by EPP cost protection. The foregoing are estimates only, and families will be responsible for actual costs. Repair costs will vary. |
|
|